April 29, 2017 at 2:08 am #357
I’ve just upgraded to version 2.0 firmware and although the upgrade went smoothly, the load time for the new interface is in the order of minutes. Once it finally loads, if you select Admin, it again takes a few minutes to display the password prompt.
I noticed on both instances of slow loading the page was trying to access a remote URL. “use.typekit.net…”
Since my iKommunicate is on a local network without internet access this may be the reason for the slow loading. It’s not possible for me to easily put the iKommunicate onto a internet visible connection either.
Anyone else got similar experiences since upgrading?
JustinMay 13, 2017 at 2:58 am #362
Has anyone else experienced this slow load time on the new v2 SD card firmware? I was hoping Paul would have replied by now to this.May 21, 2017 at 10:52 pm #386
Sorry for the delay in reply, for some reason I did not get a notification email from the Forum plugin about your post.
Please could you confirm what browser you are using ? It does try to download a font, but it should quickly realise that there is no internet and use the substitute font. If you could send me your developer console output that would be great.
Have not had any other reports, but it is still early in the season and perhaps other users have not been out sailing yet.
PAULMay 23, 2017 at 3:13 am #388
Thanks for the reply.
I’ll get back to you soon with the details.
CheersMay 27, 2017 at 12:06 am #389
Ok well I’ve collated some data for a few devices accessing the iKommunicate, either loading the home page or loading the admin login page.
Toshiba i5 running Windows 7 using Chrome : loading the admin login page from the home page took between 6.5sec and 12sec to load. (Resolving host was on the bottom of the screen while loading) This speed did not increase after loading multiple times.
iPad Air running iOS 10 and Safari : loading the home page via direct IP not hostname: I gave up waiting after 10+mins. It was still attempting when I stopped trying.
iPhone 5S running iOS10 and Chrome and Safari : loading the home page via direct IP : Again I gave up after 10+ mins of waiting.
Iceweasel browser built into the Raspberry Pi OS : loading the homepage via IP : It did finally load but was about 5mins to get there.
JustinJune 4, 2017 at 10:21 pm #396
Please could you try displaying the diagnostic statistics for your iKommunicate by going to this URL..
This should give us some information about what is going on. You can also display a Syslog output but this is a bit more involved, for more info on the iKommunicate diagnostic tools, click here.
PAULJune 16, 2017 at 11:48 pm #404September 13, 2017 at 9:38 pm #419
There may be a relationship with what I’m experiancing and this post.SignalK Instrument Gauges Hanging up on IE and Google Chrome. Web page is also slow to load. iKommunicate NEMA2000 LED blinks indicating its talking on the NEMA2000 network IE and Google Chrome Browser hangs. I have reloaded the latest firmware and still an issue.
ikompass is also hanging up. This is happening on multiple Windows 10 hardware platforms. I’m also using different browsers and the issue is still happening. Any application for Gauges exibits the same issue. I have even swapped out my wireless router with a different one and issue still exist.
I was going to perform a reset how ever you may want to determine the failure mode and this may mask an issue.
Can you assist me please.September 13, 2017 at 10:54 pm #420
I have a websocket file to post. Let me know how to get this to you?
September 14, 2017 at 1:22 pm #422
- This reply was modified 2 years, 8 months ago by editwiz59.
Another observation I made. When monitoring the SignalK Instrument panel heart beat indicator next to the “ON” button in the upper rigth hand corner, it will stop blinking intermitantly. The data being displayed stop and starts at the same time. At some point the heartbeat indicator stops altogether and I must perform a refresh on any of the browsers that I using to display the Instrument Panel.September 26, 2017 at 1:12 pm #424
I’ve not been able to take advantage of my Signal K Gateway. Is there anything that I can contribute that with help to escalate and resolve the V2 issues or is a fix close at hand?October 22, 2017 at 11:38 am #428
Is this product no longer being supported? There are no responses to any recent posts. Is there some other means by which we can receive support on SignalK?November 28, 2017 at 11:14 pm #470
As discussed via email, I will be investigating this and your other issues tomorrow. I had hoped to work on it today but ran out of time.
Perhaps a call on Thursday would be best to review my findings. In the meantime if you could generate a Statistics report by typing in this URL to your browser it might shine some light on what is happening with the slow responses/performance in the browser…
This will return a JSON formatted list of statistics so you might want to install the Chrome JSON Formatter extension or copy and paste the output in to this website…
Which will create nicely formatted and easy to read JSON output.
PAULNovember 30, 2017 at 2:16 pm #479
Sea Dweller is in the yard having some work done. I don’t want to get in the contractors way. It may not be till next week before I can capture. When I run stats/v1 where will the log reside that I send you? Where will the JSON log reside so that I can get this to you?
ThanksNovember 30, 2017 at 2:53 pm #482
By the way I had this issue with three different device. A PC, Laptop and Tablet. I used a second router both ASUS products. One the AC1900 and the other RT-AC68U. So I have done lots of isolating. I purchased the ikommunicate as part of kickstart in July of 2016 however I waited till July of this year to deploy and did not test the unit with the old firmware. I went right to the current firmware 2.0 so I will never if this issue always existed.
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